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- The National/Alamo car rental is only open on cruise ship level when there is a ship disembarking, however cars can be returned at any time, park in a marked spot and drop the keys in the dropbox.
- Marie La RueFebruar 10, 2019Good location next to the harbour. Rooms and overall hotel design are dated and would need a refresh. All the hotel staff were very nice and helpful, great service.
- Otel.comMai 29, 2012Amazing dining options abound in this hotel including the Five Sails Restaurant which offers continental/European cuisine with matching spectacular seafront views to boot.
- Brandon WolgastMai 28, 2023The BEST hotel for anyone taking a cruise out of Vancouver! Hotel staff will handle all of your luggage, and that alone is worth the price!
- Bijan YoungAugust 15, 2017Perfect for cruise ships. Fabulous scene across the water. Avg room service. Good staff.
- Nick JonesMärz 5, 2016Left luggage available for non hotel guests for $5 per bag. Very useful as there are very few places in Downtown Vancouver.
- Only book a view room if you won't mind the sound of the seaplanes departing from the harbour at 7:00am. It's very loud.
- Definitely take advantage of the pool with a view.
- Anyssa JaneOktober 6, 2015If you are wearing high heels be terrified of the soft squishy carpet at the entrance!
- Spa Utopia Health and Wellness CenterSeptember 9, 2011
- Ann PhamMärz 10, 2013Reserve a room on one of the club floors. The amenities outweigh the extra price.
- LindsayAugust 24, 2013Courtesy luggage storage for guests checking in and out. $5/bag for everyone else.
- DrKoobApril 30, 2023Right now nothing is good here. Check in time is 4:00 pm and that was half an hour ago. No room yet.
- Come rent a car at national / Alamo car rental! Awesome deals going on right now !!!
- Radar DDBMai 18, 2010Here for a conference? Sneak up to the Cascades Lounge for a drink. We won't tell on you.
- Karen WongSeptember 13, 2009conference at Pan Pacific Hotel in Vancouver... they''re redecorating... it''s nice!
- Enjoy one of the best views in the city!