Hertz

Houston

Ausgewählte Tipps

  • Nathan H.Gold club is better so you don't have to deal with the wonderful customer service people behind the counter

    Nathan Hamilton

  • Scott C.Make sure your car has plates.

    Scott Crowell

  • Carit S.Say no to the gps option. It's mounted in the car anyway, so you'll get it for free

    Carit Stenberg

  • Héctor C.You can now pick any car you like from the lot (in the category you paid for obviously)!!

    Héctor Castillo

  • Rick G.Get here early or they may run out of cars

    Rick Goodman

  • Judy S.Leave an extra 20 minutes to get to terminal from car drop off

    Judy Stobbe

  • ToshiGo with National Car Rental instead. Terrible, high-mileage cars here.

    Toshi

  • Maty C.The lady at the counter kept insisting that declining insurance when using a gold mastercard was shocking and unheard of, very annoying.

    Maty Castro

  • Tom D.Horrible customer service even for gold members! Do yourself a favor and rent elsewhere.

    Tom Daniels

  • Ashlie L.My mom is the best employee there great customer service always

    Ashlie Lewis

  • Andres I.Terrible service by phone and even worst in the counter

    Andres Imperial

  • Jeannie B.Try the Challenger for $50 extra. Made me feel like a teenager again!!

    Jeannie Bauer

  • Anton K.Scammers! Charged full tank of fuel when car was full!

    Anton Krasun

  • Liz L.The worst rental car place in the nation. What a shithole.

    Liz Le

  • Kevin G.Service was overly polite because employee drove off with key fob in their pocket took over 20 mins to pick up a car.

    Kevin Graham

  • JanAvoid renting or dropping cars between 5:00-6:00 pm - its always busiest hour of the day. Average waiting time is 30 mins.

    Jan

  • Stephan P.On the question "what's good here?" I can only say... The talk - had to wait 45 min on a car without GPS (ordered), not cleaned and desperately in need of service. The manager came to 'talk the talk'

    Stephan Plomp

  • MoritzDon't expect them to have your car just because you have a guaranteed reservation

    Moritz

  • Daniel L.Hardly ever have any cars with navigation or portable navigation to lend.

    Daniel L.

  • Claudia G.The day of my trip i called to let them know I will be arriving a bit late, and they notified me they did not have the vehicle. I'm left without a vehicle the day of my trip and no assistance,

    Claudia Gonzalez

  • L S.Sloooooooooow, but a car was eventually made ready.

    L Shaw

  • Liliana J.They don’t have many cars available

    Liliana Jaramillo

  • Karlien T.Car rented to me was scratched up, engine whined, car reeked of cigarette smoke. Had to use asthma pump to drive. Insurance was responsible for paying rental, Hertz charged me. Harassed me with calls

    Karlien Tebbetts

  • Nathan H.Be prepared to wait

    Nathan Hamilton

  • Brian S.Talk to Brian! I'll help you!

    Brian Seeliger

  • Marc S.It can be a long wait for an “attendant”. 15 minutes and counting.

    Marc S

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