Christine

"The day I come here and don't get shit about my insurance when checking in will be a very happy day. Seriously, why take insurance if your people aren't properly trained up to deal with it?"

"Nice place to stay with a group rate discount. Lots of activities but make sure to do things on the weekends. Weekdays are slow restaurants are closed and planned trips get cancelled often."

"They have lots of pedicure spa chairs & even more hand nail set ups. I've only come twice while passing through but I've had good service both times."

"Be prepared to never be able to reach your service consultant via phone, them have no clue what is going on about your car when you do get them or go in and to wait ages for help. Ugh."

"One station to the west is Rayners Lane and the metropolitan line. A much faster trip to the Baker St area, and Kings Cross should you need it. Be sure to tap your oyster on the pink stand though!"

"Take the TfL survey! Tell them if you want the Piccadilly line to stop at Turnham Green. The survey is open until early October 2013! Don't delay, take the survey today!"