Alan Chang

"Terrible, I was trying to get some tech support, but the guy told me that I need an appointment, none available yoday or tomorrow."

"This is the worst airport that I have been to, it`s been an hour, and I am not even half way through security check point. There are 10 check points, but only ONE in use!"

"If you are carrying larger items, you can go through the loading zone to the lobby."