Germaine Ong

"Kinda regret eating here. They serve coffee and tea but no plain water - how does THAT work?"

"Very unhelpful staff with poor product knowledge, unhygienic store with packets of half-eaten food/drinks in display area. Quite appalling considering the high-end brands they sell."

"Not as good as it used to be. Sadly unauthentic char kuay teow. Service is poor too."

"They don't let customers use their toilet. Even pregnant ones. Probably also don't care if your kid is about to shit himself."

"Way too warm indoors at lunch. Look out for predatory pricing: after you decline the $5.50 bread basket they may still tack it onto your bill."

"My lovely stylist Louis and colourist Trissy always get it right. Be prepared for useless and incompetent front desk staff though."