Ben C. • September 29, 2011Emerald club is the way to go. Get off the plane, walk up to a car and drive it away (after a brief checkout process at the exit). Best car rental experience, hands down.
Ryan P. • August 24, 2016It's all for nothing. TSA has a 90% failure rate at catching hazardous items.
Cola P. • März 2, 2015Amazing customer service!! Go to carrentals.com for the cheapest rates ever!! Check in at the kiosk fast and no wait!
luke r. • Oktober 26, 2011Hertz has great customer service and is generally faster than the other rental companies.
Travis W. • Dezember 9, 2011Check your car for dings/chips before leaving. They don't tell you to check, but will charge you for existing damage.
Brian S. • Juni 30, 2019Very decent especially for OAK. A range of casual and healthy faire. Free and premium booze. Filled with Norwegian Premium passengers and Amex Plats.
Be Legendary • Oktober 30, 2011Get a smile from a TSA agent! Like climbing Everest, but keep trying. You will have a fee opportunities. If nothing else, you will feel better. :-)
Janet P. • Oktober 20, 2018Long wait if two planes come in at same time. Hour to get through, but bag was ready and almost waiting.
Amanda Panda • November 19, 2012Come early enough, they will leave early if they don't see anyone waiting.
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